This training provides the foundation for excellent customer service to all Customer Service Representatives. The foundation of creating a customer service culture is understanding expectations.
Improving Report Writing Skills can lead to better customer relations, more successful bids, improved image, and reputation. This course will develop a range of essential written communication skills
Implementation Skills are essential throughout the organisation within middle as well as senior management ranks. This training has been designed to equip delegates with the knowledge, skills, and understanding to implement strategic plans.
Taking IELTS opens doors – it can help you live, study and work around the world. More than 9,000 organisations in 140 countries accept IELTS, including government, academic, and employment institutions.